You want to give a gift from YAEL ZARCA - Collection? Send us an email
(firstname.lastname@example.org) just after placing the order, and tell us your name and the recipient, as well as your e-mail. You can also attach a note to be included in the package. The recipient will receive his package in a gift box and no invoices.
According to the rates of the french post, the cost of processing and delivery are based on package weight : however, these costs are proportionately lower in case of multiple orders.
So remember to gather your orders!
Products purchased from the online store YAEL ZARCA - Collection will be sent within 3 working days to the delivery address when ordering. Shipments in mainland France, Corsica and from the overseas are made by Colissimo (about 72 hours from sending in France).
For overseas, the terms depend on the destination country.
If the package arrives incomplete or damaged, notify us immediately and do make the post office you depend on a "damage report" so that we can investigate. Otherwise, no exchange will be possible.
• ONLINE PAYMENT
You can pay online using an international credit card (VISA, Master Card ...) or French (blue card ...). Your payment is managed remotely by a banking institution and is perfectly safe: the transaction data is encrypted so as to ensure full confidentiality, the administrators do not have access. No data is stored on the website, eliminating any possibility of fraud in cases of piracy.
• PAYMENT BY CHECK (only for French residents)
Follow the order to payment process, choose "check", then click "Finish". After registration of the order, a summary of the transaction will appear and you will find an order number, date, and the address to which you must send your check, payable to the order of YAEL ZARCA - Collection.
Then send us your check, indicating your name, phone, mail, your number and if possible remaining the contents of your order. The shipment of your order will be made after the check has been cleared. Your pre-order will be valid for 7 days after this period, items will be restocked if your payment does not reach us.
• PAYMENT BY MONEY ORDER OR BANK TRANSFER
Do not order on the website: send us an email (email@example.com) to place an order, and indicate your wish: we will give you the necessary information or bank account to send a money order or make a transfer.
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